Business Box: High Printing Standards

We have high standards, and our goal is to sell the highest-quality printed products we possibly can. We define quality by evaluating the finest papers, purchasing earth-friendly products, and building reliable workflow systems that enable us to hit demanding deadlines.

Every time we print a job,  the Business Box performs quality checks at several points throughout the printing process.  Firstly we double check that the file images are a good resolution, preferably at least 300dpi.  At this stage, the customer may need to send a new file, or approve our printing of the lo-res file. 

If we are printing 2 sided jobs, we then run test sheets to make sure the two sides "back up" perfectly, and if not, we calibrate our machine to fix this registration.  Our next control is for colour, making sure we our matching jobs that we have previously run for the same customer. Only then, do we run the job, constantly monitoring for consistency in output.

After the printing is done, we continually monitor quality all through the finishing processes.  For example, confirming that scores are square to enhance folds with not cracking, that files are trimmed to the right size, and that booklets are bound correctly, are all standard checks at The Business Box.  We would prefer that our employees find a problem before the customer.  Fortunately, it is extremely rare that we need to reprint.  But its even rare for a customer to ask us for a reprint.  In a challenging industry we are extremely proud of our quality record.

The Business Box goe to extraordinary lengths to satisfy and delight our customers. We earnestly try to meet or exceed your expectations on every single printed document we produce for you. We know that by doing so, our customers will become advocates for our business. Advocates do more than just buy printing. They talk about it with their friends and business associates.  This word-of-mouth reputation has helped us grow without much marketing spending. This also helps us keep our pricing competitive!

We offer value to our customers by providing them with high-quality printing, on time, on budget, and with a competitive price. We are constantly challenged to improve the value proposition for our customers and encourage customers  for feedback on how we can improve.